Enterprise System Catalog

Last reviewed: October 2026

California law requires each local agency to publish a catalog of its “enterprise systems” — the main software the agency uses to keep official records, especially records that contain information collected from the public. This catalog lists those systems, what they are used for, and what kinds of information they hold. It does not contain any of the information itself.

The District reviews this catalog at least once a year and whenever a system is added, replaced or retired. The District is currently evaluating replacements for its utility billing, accounting and online payment systems and plans to bring payroll in-house; this catalog will be updated when any change is made.

Utility billing and customer accounts

Vendor: Harris Computer
Product: Inhance Utility Billing
Purpose: Maintains water and sewer customer accounts, calculates and issues bills, and records payments, service starts and stops.
Types of data: Customer names, service addresses, mailing and contact information, account numbers, water use, charges, billing and payment history.
Primary custodian: Administration
How often data is collected: With each billing cycle and whenever a customer starts, stops or changes service.
How often data is updated: As needed, usually daily.
Note: Under evaluation for replacement.

Fund accounting

Vendor: Momentive Software
Product: MIP Fund Accounting
Purpose: The District’s official books of account: general ledger, accounts payable, budget tracking and financial statements.
Types of data: Revenue and expense transactions, vendor payments and vendor information, budget amounts, fund balances and journal entries.
Primary custodian: Administration
How often data is collected: Daily, as transactions occur.
How often data is updated: Daily; closed and reconciled monthly.
Note: Under evaluation for replacement.

Payroll processing

Vendor: Fechter & Company, Certified Public Accountants
Product: Outside payroll and bookkeeping service
Purpose: Processes employee pay, payroll taxes and payroll reports for the District.
Types of data: Employee names, hours, pay rates, earnings, tax withholding, deductions and benefits.
Primary custodian: Administration
How often data is collected: Each pay period.
How often data is updated: Each pay period.
Note: The District plans to bring payroll in-house once new accounting staff are hired and trained. This entry will be updated when that change is made.

PSN bill payments (online and toll-free phone line)

Vendor: PSN (Payment Service Network)
Product: PSN online and phone payment service
Purpose: Lets customers pay their water and sewer bills through PSN’s website or by calling PSN’s toll-free payment line.
Types of data: Payment amounts and dates, account numbers, and payer contact information. Card and bank details are handled by the payment processor, not stored by the District.
Primary custodian: Administration
How often data is collected: Whenever a customer makes a payment.
How often data is updated: Payments are posted to customer accounts daily.
Note: Under evaluation for replacement.

Meter reading

Vendor: Neptune Technology Group
Product: Neptune meter reading system
Purpose: Collects water meter readings used to calculate bills.
Types of data: Meter numbers, service locations and meter readings.
Primary custodian: Administration
How often data is collected: Each meter-reading cycle.
How often data is updated: Each meter-reading cycle.

Property information

Vendor: ParcelQuest
Product: ParcelQuest
Purpose: Looks up property ownership and parcel information, for example to confirm owners for service accounts and required mailed notices.
Types of data: County assessor parcel and ownership information.
Primary custodian: Administration
How often data is collected: As needed.
How often data is updated: Updated by the vendor from county records.

Email, documents and file storage

Vendor: Microsoft
Product: Microsoft 365 (Outlook, Word, Excel, Teams, OneDrive)
Purpose: District email, calendars, documents, spreadsheets and file storage.
Types of data: District correspondence, reports, records and working files.
Primary custodian: Administration
How often data is collected: Daily.
How often data is updated: Daily.

Board meetings and public records requests

Vendor: CivAssist
Product: CivAssist
Purpose: Publishes Board agendas, packets and minutes, and receives and tracks public records requests.
Types of data: Meeting agendas, packets and minutes; public records requests and requester contact information.
Primary custodian: Administration
How often data is collected: For each Board meeting and each records request.
How often data is updated: As needed.

Operations records database

Vendor: Airtable
Product: Airtable
Purpose: The District’s internal tracking database for Board actions and follow-ups, upcoming agenda items, policies, resolutions and ordinances, contracts and insurance certificates, recorded property documents, funded projects and grant deadlines, compliance requirements and deadlines, water and sewer system assets, maintenance and inspections, sewer spill records, and operations meeting notes. It also keeps a tracking log of public records requests; the requests themselves are received and answered through CivAssist.
Types of data: Board action and agenda tracking; policy, resolution and ordinance registers; contract terms and insurance certificate dates; recorded document index; project budgets, deadlines and reimbursements; compliance deadlines; asset, maintenance and spill records; staff meeting notes; and records-request tracking information, including requester names and contact information.
Primary custodian: Administration
How often data is collected: As items occur — for example, after each Board meeting, contract, inspection, spill or request.
How often data is updated: As needed.

District website

Vendor: Streamline
Product: Streamline website platform
Purpose: The District website, including public notices, documents and online forms.
Types of data: Public information and documents; information submitted through online forms, such as job applications and service requests.
Primary custodian: Administration
How often data is collected: Whenever information is posted or a form is submitted.
How often data is updated: As needed.

What is not listed

Under the law, systems that control water or sewer operations, cybersecurity systems such as firewalls, and physical security systems are not enterprise systems and are not listed here.

The law

Government Code sections 7922.700 through 7922.725 (formerly section 6270.5, added by Senate Bill 272 in 2015). For each system, the catalog must show the vendor, product, purpose, types of data, primary custodian, and how often data is collected and updated.

The District’s previous catalog, last updated in 2018, is kept for reference at the prior catalog site. For copies of records held in these systems, use Public Records Requests or call (530) 258-2171.